Skilled in explaining concepts clearly and accurately to technical and non-technical audiences

Expert in organizing content to help users find the information they need

Experienced in latest web-native, mobile-friendly platforms, as well as traditional single-source approaches

Skilled in creating diagrams and flowcharts to illustrate concepts and workflows

Excellent research, analytical, organizational, and project management skills

Proficient in creating developer documentation (experienced in Java and Android app development)

Proven ability to integrate with existing documentation methodologies, as well as take charge implementing new content delivery platforms

–

Online knowledge bases

Web-based documentation

Online help

Content management systems

User manuals

Administrator guides

Troubleshooting guides

API references

Instructional materials

Training courses

Tutorials

Sales and marketing tools

Technical white papers

Business process documents

Research reports

Freelance technical writer and consultant providing contract writing, software documentation, and instructional design services in New York (NY), New Jersey (NJ), and Connecticut (CT).